{"id":377,"date":"2023-04-07T14:33:49","date_gmt":"2023-04-07T12:33:49","guid":{"rendered":"https:\/\/exceliam.com\/centredecontactomnicanal\/?page_id=377"},"modified":"2023-04-19T14:47:32","modified_gmt":"2023-04-19T12:47:32","slug":"enquetes-et-sondages","status":"publish","type":"page","link":"https:\/\/exceliam.com\/centredecontactomnicanal\/enquetes-et-sondages\/","title":{"rendered":"Enqu\u00eates et sondages"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"377\" class=\"elementor elementor-377\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9dc9d68 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no elementor-invisible\" data-id=\"9dc9d68\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b73584\" data-id=\"5b73584\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a87076d elementor-widget__width-auto elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-image\" data-id=\"a87076d\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"47\" height=\"41\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/2023\/04\/Triangle-design-element.png\" class=\"attachment-full size-full wp-image-25\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6ee948 elementor-widget elementor-widget-spacer\" data-id=\"b6ee948\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29f46a6 elementor-widget elementor-widget-heading\" data-id=\"29f46a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enqu\u00eates et sondages<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35a7f50 elementor-widget elementor-widget-spacer\" data-id=\"35a7f50\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb81e04 elementor-widget elementor-widget-spacer\" data-id=\"bb81e04\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bfba5b elementor-widget-elementskit-dual-button-center elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-elementskit-dual-button\" data-id=\"4bfba5b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"elementskit-dual-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"ekit-element-align-wrapper\">\n                    <div class=\"ekit_double_button\">                <a class=\"ekit-double-btn ekit-double-btn-one\" href=\"https:\/\/exceliam.com\/centredecontactomnicanal\/\">\n                    Accueil                <\/a>\n            <span class='ekit_button_middle_text'>-<\/span>\n            <a class=\"ekit-double-btn ekit-double-btn-two\" href=\"https:\/\/exceliam.com\/centredecontactomnicanal\/enquetes-et-sondages\/\">\n                    Solutions                <\/a>\n                  <\/div>\n                <\/div>\n            <\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d540496 animated-slow elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no elementor-invisible\" data-id=\"d540496\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;zoomInRight&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-045025f\" data-id=\"045025f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9ed0a1 elementor-widget elementor-widget-spacer\" data-id=\"d9ed0a1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47b4b53 ha-has-bg-overlay elementor-widget elementor-widget-text-editor\" data-id=\"47b4b53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sur l\u2019ensemble de vos points de contact, collectez des donn\u00e9es client ultra-qualifi\u00e9es en posant des questions cibl\u00e9es . Nous vous proposons :<\/p><ul><li>Des enqu\u00eates de satisfaction<\/li><li>Des barom\u00e8tres d\u2019opinion<\/li><li>L\u2019identification des irritants clients<\/li><li>L\u2019analyse approfondie des attentes clients<\/li><li>La valorisation statistique des donn\u00e9es &amp; analyse des r\u00e9sultats<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7ba1ab elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"c7ba1ab\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6Ijg0MCIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander un devis<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-885dc24 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"885dc24\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71b5298\" data-id=\"71b5298\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5a2e0d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"5a2e0d4\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7d2740a\" data-id=\"7d2740a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db6ec1f elementor-widget elementor-widget-heading\" data-id=\"db6ec1f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9er de la valeur pour votre entreprise<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-717a75a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"717a75a\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-706707b\" data-id=\"706707b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b482316 elementor-widget__width-auto ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b482316\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/elementor\/thumbs\/Satisified-clients-icon-q4kbtdtdyznohjkx5jpamswo3vh1wfk3s12ql1l7ce.png\" title=\"Satisified-clients-icon.png\" alt=\"Satisified-clients-icon.png\" class=\"elementor-animation-grow\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13b017a elementor-widget elementor-widget-counter\" data-id=\"13b017a\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Augmentation moyenne de la productivit\u00e9 des agents<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"41\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-1f5f617\" data-id=\"1f5f617\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c39a00 elementor-widget__width-auto ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0c39a00\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/elementor\/thumbs\/Projects-completed-icon-q4kbtdtdyznohjkx5jpamswo3vh1wfk3s12ql1l7ce.png\" title=\"Projects-completed-icon.png\" alt=\"Projects-completed-icon.png\" class=\"elementor-animation-grow\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13d7c80 elementor-widget elementor-widget-counter\" data-id=\"13d7c80\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Am\u00e9lioration du temps moyen de r\u00e9solution au 1er contact<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"37\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-30af725\" data-id=\"30af725\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b465ab2 elementor-widget__width-auto ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-image\" data-id=\"b465ab2\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/elementor\/thumbs\/Award-win-icon-q4kbtjgf3zvef7cq8m521rhfo6p96m6hsszngpcub2.png\" title=\"Award-win-icon.png\" alt=\"Award-win-icon.png\" class=\"elementor-animation-grow\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01d3350 elementor-widget elementor-widget-counter\" data-id=\"01d3350\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">R\u00e9duction du d\u00e9lai moyen de traitement<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"20\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-00da336\" data-id=\"00da336\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dee603 elementor-widget__width-auto elementor-absolute elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1dee603\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"44\" height=\"44\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/2023\/04\/Triangle-design-our-portfolio.png\" class=\"elementor-animation-shrink attachment-full size-full wp-image-43\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95e9f31 elementor-widget__width-auto ha-has-bg-overlay elementor-invisible elementor-widget elementor-widget-image\" data-id=\"95e9f31\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;rotateIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/elementor\/thumbs\/Team-members-icon-q4kbtfp2cnq94ri6ukijrsflan7sbtrkgadpjliezy.png\" title=\"Team-members-icon.png\" alt=\"Team-members-icon.png\" class=\"elementor-animation-grow\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3d762d elementor-widget elementor-widget-counter\" data-id=\"e3d762d\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Augmentation moyenne de la satisfaction client<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"34\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f9425d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9f9425d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-804a07f elementor-widget__width-auto elementor-absolute elementor-hidden-mobile elementor-hidden-tablet elementor-invisible elementor-widget elementor-widget-image\" data-id=\"804a07f\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;zoomIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"98\" height=\"53\" src=\"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-content\/uploads\/sites\/5\/2023\/04\/Rectangle-design-our-portfolio.png\" class=\"elementor-animation-shrink attachment-full size-full wp-image-26\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Enqu\u00eates et sondages Accueil &#8211; Solutions Sur l\u2019ensemble de vos points de contact, collectez des donn\u00e9es client ultra-qualifi\u00e9es en posant des questions cibl\u00e9es . Nous vous proposons : Des enqu\u00eates de satisfaction Des barom\u00e8tres d\u2019opinion L\u2019identification des irritants clients L\u2019analyse approfondie des attentes clients La valorisation statistique des donn\u00e9es &amp; analyse des r\u00e9sultats Demander un devis Cr\u00e9er de la valeur pour votre entreprise + 0 % Augmentation moyenne de la productivit\u00e9 des agents + 0 % Am\u00e9lioration du temps moyen de r\u00e9solution au 1er contact + 0 % R\u00e9duction du d\u00e9lai moyen de traitement + 0 % Augmentation moyenne de la satisfaction client<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-377","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/pages\/377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/comments?post=377"}],"version-history":[{"count":28,"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/pages\/377\/revisions"}],"predecessor-version":[{"id":1163,"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/pages\/377\/revisions\/1163"}],"wp:attachment":[{"href":"https:\/\/exceliam.com\/centredecontactomnicanal\/wp-json\/wp\/v2\/media?parent=377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}